ITSM On-Ramp™ Services provide a step-by-step approach to implementation of IT service management (ITSM) based on ITIL®, CobiT, ISO 20000 and other guidance. Services include:
Training & Knowledge Transfer Services
Consulting Services
These services include workshops that are designed for companies that are implementing IT Service Management and want to leverage in-house resources, but need periodic coaching and guidance. For enterprise companies seeking sponsorship, budget or an implementation 'road map' for adoption of IT Service Management (ITSM), then ITSM On-Ramp™ Services may provide an affordable and flexible solution. For Partners, ITSM On-Ramp™ Services can increase the value of solutions by providing tailored expertise when and where required.
While each customer's path to service management excellence will vary, increasing your process maturity will take time and effort. MyServiceMonitor's ITSM On-Ramp™ approach ensures that ongoing stakeholder management, program communication and steering towards business value are incorporated into the improvement program.
Process improvement cycles must integrate people, process and products and be managed with a consistent proven project management methodology. ITSM On-Ramp™ Services leverage the Project Management Institute's PMBOK® Guide to ensure repeatable, predictable results.
If your organization is implementing, or considering, implementation of IT Service Management and would like to leverage best practice (ITIL, CobiT, ISO 20000) call for a free consultation.
(201) 826-1374